Consumer Protection

Consumer Protection

All activities targeted towards protecting consumers rights.

Reasons for Consumer Protection

1. Unfair trading practices of businessman.
2. Inability of consumers to asses claims of advertisers.
3. Ignorance of consumers that products may endanger their health or life.
4. Safeguarding the religious beliefs of consumers.
5. Ignorance of customers of their rights.

Consumers Rights

1. To get right quantity and quality against the price paid.
2. Not to be charged extra.
3. Should be given goods in proper measurement.
4. There should be no adulteration.
5. Should no get expired items.
6. Should no get unhygienic items.
7. Should not be treated rudely.
8. Should not get items with haram ingredients.
9. Seller should not make misleading statements during time of selling.
10. Should be given due after sale services

Ways to Protect Consumers Self Care, consumers should check the following: Price Quantity Expiry Date Ingredients Government legislation. Government agencies e.g. Ministry for Consumer Affairs, Competition Commission. Consumer associations – testing products to find the best value for money. Consumer Council – with consumers as members. Radio and TV programmes.

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